Refund policy

RETURN & REFUND POLICY

We want you to feel confident about your purchase. Eligible items may be returned within 30 days after confirmed delivery.

ELIGIBILITY
To be eligible for a return, the item must be unused, in the condition in which it was received, and returned with its original packaging and all included parts. Proof of purchase is required.

STARTING A RETURN
Submit your request through the Contact page on our website. Include your order number and a brief explanation of the issue. Do not send an item back before receiving return instructions.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order when it arrives. Contact us promptly through the Contact page if an item is damaged, defective, or different from what you ordered. We may request photographs or other information so that we can evaluate the issue and provide an appropriate solution.

NON-RETURNABLE ITEMS
Items that have been used, assembled, altered, damaged after delivery, or returned without all original parts may not qualify for a return. Gift cards and final-sale items are not returnable unless required by applicable law.

RETURN SHIPPING
Return-shipping responsibility and any applicable costs will be explained when the return is authorized. If the return is required because we sent a damaged, defective, or incorrect item, we will provide an appropriate remedy consistent with applicable law.

REFUNDS
After an authorized return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card issuer may require additional processing time before the funds appear.

CANCELLATIONS AND ORDER CHANGES
Contact us as soon as possible if you need to cancel or change an order. We cannot guarantee changes after processing or fulfillment has begun.

This policy does not limit any rights available to you under applicable consumer-protection law.